345 West John St
Hicksville, NY 11801
If an item is received broken all packaging material including original box, peanuts, and bubble material must be saved in the event a claim has to be filed with the delivering carrier whom also has the right to inspect the package and it's contents at the receivers address.
Merchandise cannot be returned without first receiving a Return Merchandise Authorization (RA) number; this unique number must be clearly visible on your return shipping label. Merchandise returned without receiving a RA number will be refused and/or sent back to the sender. If an item is returned all packaging including packing & instructions must be included along with a copy of your confirmation/receipt. The cost to ship a return back to FadToys.com is your responsibility. Merchandise returned that is deemed “new” is subject to a 15% restocking charge.
Personal Messages or Notes
Bobblehead Toys are NOT intended for children under 5 years of age.